Effective July 2026
At Dgrailly.com.ng, we are committed to delivering your orders quickly, safely, and reliably across Nigeria.
Processing Time
• All orders are processed within 1–3 business days (excluding weekends and public holidays).
• Orders placed before 12 PM WAT are typically processed the same day.
Shipping Options & Delivery Times
• Standard Shipping: 3–7 business days (most locations in Nigeria).
• Express Shipping: 1–3 business days (available in select cities).
• International shipping available on request—contact us for rates and timelines.
Delivery times may vary due to location, weather, or carrier schedules. You will receive a tracking number via email/SMS once your order ships.
Shipping Costs
• Calculated at checkout based on weight, size, and destination.
• Free shipping on orders above ₦[X,XXX] (or as currently promoted on the site).
• We partner with trusted local carriers for safe and timely delivery.
Order Tracking
Track your package anytime using the link sent to your email. For delays or issues, reach out to [email protected].
Important Notes
• We are not responsible for delays caused by incorrect shipping addresses provided by the customer.
• For COD (Cash on Delivery) orders, payment is collected upon delivery.
• In case of lost or damaged packages during transit, we will investigate and resolve promptly (replacement or refund).
Thank you for shopping with Dgrailly.com.ng. We look forward to serving you!